Cloud Engineer I - IN_Permanent WFH
Company Name: Rackspace Rackspace Hiring Fresher Graduates For Cloud Engineer Position Permanent WFH Job Designation: Cloud Engineer Qualification: Graduate Experience: Freshers Skill Set : - Strong oral and written communication skills. - Strong problem-solving skills. - Keeps informed of emerging technologies - Knowledge of cloud platforms and Linux OS Job Description : The Cloud Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support on a cloud platform and Linux OS to our customers via the phone, ticketing system, and automation. This role owns complex customer issues which may take several days or weeks to resolve and keep our customers updated through every step of the process. Responsible for the support of internal and external customers on multiple platforms. Work with customers and other teams to troubleshoot customer environments to increase user satisfaction. Resolves customer issues, providing gu